Store is entirely disorganized and employees have this oh well attitude. Made 2 purchases from there and both were mismarked and placed in the wrong area brought it to two people's attention 1 being the store manager and they really could have cared less... The Harbor Freight in Peoria,IL or Davenport, IA have much better service and concern.
Called about a tool box, they had it on a forklift waiting for me when I arrived. Awesome service, everything was easy to find, and the people were VERY VERY HELPFUL!!! Sandy must be one of those people that's never satisfied because her review couldn't be further from the truth. Probably a Hillary voter.
Drove 45 minutes to visit the store, and made a purchase. Was advised to pull up out front and they would bring the item out to my vehicle. After 20 minutes the clerk advised me that they could not locate my purchased item. After an additional 10 minutes I requested to have the item shipped to my house or to allow me to take the floor sample. Both offers were refused and staff made no attempt to rectify the problem other than to refund my money. So, as to the other lady's review, the store is very disorganized and not likely to succeed if customers continue to have these type of shopping experiences.
Harbor Freight Tools is a US Hardware Store based in Peru, Illinois. Harbor Freight Tools is located at 1604 36th St, Peru, IL 61354, USA.
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